Dog's Day Out - Texas, Lewisville | Reviews on thePets (2024)

Stuck up person on phone when I called to make an appointment. This would have been my first visit based on the good reviews I read. However, first impression when calling to schedule an appointment was as if they are doing me a favor by scheduling him “maybe some time next week”. Wake up! You are not the only groomers in the world! Very upset.

Zeus was excited to walk in. I love this place.

Love this place! My dog always gets excited when I pull up

Our dog always has fun, comes home tired from daycare, and is safe. If their cameras were working it would definitely be 5 star!

My dog has been well.loved and taken care of by the staff at Dogs Day Out for almost 8 years!

Dog’s Day Out was very professional but my only downfall was the groomer forgetting the style I wanted so I had to change my baby cut. I was very excited about his mohawk that I wanted him to have. But she did apologize.

Love this team for boarding and grooming! Always feel comfortable leaving my fur babies here.

Not taking our Sheltie back to the groomer— and she’s gone multiple times now. The groomer cut her body hair so short and kept her mane full so that she looks like a rat/lioness. I called the manager and he blamed miscommunication on my husband. Also it was $73 and we had to wait a week and a half for the appointment so not it’s not cheap or convenient.

Great place to lodge a dog. They treated my dog like family. Will definitely use them in the future

I really like this place as do my boys. Normally if we take them to a groomer, vet, etc, they tug on their leash in the opposite direction of the building but when we park outside of Dog’s Day they rush to the door. They normally try to jump into the staff’s arms the moment they get inside and never seem afraid or upset to be there (which is reassuring as a dog dad). They also bathe the boys for a little extra and they come home smelling fresh and extremely tired from playing all day! You should definitely think about taking your fur babies here.

Good place.. Have been taking my dog there for over a year.

My experience with this place was shocking and disappointing. Every time I pick up my dog he smells worse than a wet dog so I asked them to give him a “spa” bath before I pick him up. When I got there he was wet and sitting in a small crate (I have a big dog) and they had old and loud floor fans on top of the crate and on the sides blowing on him and he was very scared. Not to mention the area was filthy and in a disarray. Needless to say I will never be back.

They love and care for dogs

My dog constantly comes out of Dog's Day Out looking fantastic. I absolutely love taking him here to get groomed!

Staff is excellent, great customer service & Amy does an excellent job on your pets very passionate and calm and listens to people. Amy you’re the greatest Groomer. Keep doing what you love . ????????????????????????

Great place to take my babies. They loce it there and great customer service.

Great haircuts for my puppies Cody & Carly! Kind treatment and not a crazy atmosphere for my timid Carly. Checkout Carly's before and after...

Staff are already super friendly and eager to help!

I'd leave NO stars if I could! This place is horrible, first the cameras are down and then they dont answer your calls, my brother picked up his dog not only did she look thinner she also looked like she had been around other dogs which he was told wasnt going to happen, she also was staying in the room he had signed for her. Dont trust them with your pets they poorly take care of them ????

My dog gets so hype as soon as he realizes where we're headed! He loves being here and everyone at Dog's Day Out is super friendly and helpful. When my dog pulled a muscle in his back while there (from jumping like a lunatic - his own fault) the staff rushed to help get him out to us and called later that night to make sure he was doing OK. We love taking him here!

I have been taking my schnauzer there for 4yrs and I called today to make an appointment and then I was called back and told they only service dogs that take meds for anxiety on Wednesday and Thursdays. When I asked when the policy changed they said a while ago but my dog was there 4 weeks ago on a Saturday and I was not given any prior notice. Now looking for a new groomer

Friendly staff, but sadly I did not like how they groomed my husky when I picked him up he had something brown on his nose and still had hair that needed to brush off. I am sure I did the best they can because I know my Husky is a handful.

Dropped the pups off after driving for 2 1/2 hours in the am. Let the man who took our dogs in that they needed to eat yet. Left their food in a bag on the counter. Upon returning found the bag with the food in it right where we left it. Returned at 4pm ish. The girl at the desk had just got there and didn't know anything about it. Needless to say we weren't very happy about it. Also I have not seen my mimi golden doddle so thirsty he drank 2 bowls full. I did like the fact that the pups got to play with other dogs in an open area. Not sure how well staffed they are. This is our 2nd time with them.

1st time away from home and Ellie did great. Team took such great care of her.

I love dogs day out for my dogs Marshall and Angel. They come here for grooming and to play with other dogs. I just wished there rates were a little lower so I could bring them more often. Everyone is so nice here and my dogs love it so do I.

Great place for doggie day care. They are passionate about taking care of your babies. They even called to see how my puppy was feeling after he got sick. These people really care.

Was very dissapointed the place smelled awful and my dog stuck really bad, I had to bath again. The grooming is cheap either.

OMG!!! Best place I have tried for grooming! I have two yorkies and one of them hates water and haircuts. She gets so squirmy and makes it hard to groom her but Amy was able to handle her. She did an amazing job with both my Yorkies. I will highly recommend this place! Amy is great! All of the staff was great!

Love this place for dogs

They are so good to my dog Bruce!❤❤????????❤❤